Soft Restart Feature

The soft restart feature allows UNIFYConnect to restart its application state without stopping the operating-system process. It can reload configuration and apply external configuration store updates without requiring access to the host's service controls.

TIP

Soft restart does not reload binaries, so it cannot be used after installing patch DLL files.

WARNING

Treat soft restart as a debugging tool. It does not provide the same clean process state as a full service restart, and repeated soft restarts may degrade performance. Enable it only in development or test environments, and perform a full service restart when practical after using it.

Enabling Soft Restart

Soft restart is optional and disabled by default. To enable it, start UNIFYConnect with the --enable-soft-restart command-line argument.

Using Soft Restart

To perform a soft restart, select Soft Restart on the UNIFYConnect web UI home page, then confirm the action. The UI may briefly display service-unavailable messages. When the restart is complete, the Alerts section reports whether it succeeded.

A soft restart may fail while long-running tasks, such as connector imports or link synchronisations, are active. For best results, wait for active tasks to finish and temporarily disable schedules if necessary.