UNIFYConnect Release / End of Product Life Policy
UNIFY Solutions End of Product Life Policy
To ensure customers have access to the latest software and the best possible experience, UNIFY Solutions provides support and maintenance for each software release for a defined period. This policy helps customers and partners effectively plan, deploy, and support UNIFY Solutions' products.
Support Stages
General Availability
Major version support is provided for two (2) years from the release date of the latest minor version within a major version. Only the latest minor version is actively supported. Each minor release maintains backward compatibility or provides upgrade paths from the previous minor version.
When a new major version is released, the previous major version will be supported for an additional three (3) months only. Compatibility and upgrade paths are maintained between the last minor version of the previous major release and the first minor version of the new major release. Customers can upgrade sequentially through these versions within the supported upgrade window if required.
End of Product Life
Support for a major release ends two years after the latest minor version is made available, or three months after a new major version is made available.
Extended Support
Extended support may be available under specific circumstances. For more information, please contact UNIFY Solutions at contactus@unifysolutions.net.
Support Matrix
The following matrix shows the end of life date for each major product version, based on the release date of the latest minor. Note that the End of Product Life can change if a newer major version is released.
| Product Version | Release Date | End of Product Life | Superseded? |
|---|---|---|---|
| 8.x | 19/03/2026 (8.0) | 19/03/2028 | |
| 7.x | 07/11/2025 (7.4) | 19/06/2026 (superseded by v8.0 - 19/03/2026) | Yes |
| 6.x | 05/03/2025 (6.1) | 26/09/2025 (superseded by v7.0 - 26/06/2025) | Yes |